Legal
Privacy Policy
Last updated: March 1, 2026
Information We Collect
When you use our website or contact us, we may collect personal information including your name, email address, phone number, mailing address, and details about your real estate preferences. This information is collected when you submit a contact form, request a property showing, or sign up for market updates.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate services
- Send property listings that match your criteria
- Provide market reports and neighborhood insights
- Schedule property showings and consultations
- Improve our website and services
- Comply with legal obligations
Cookies & Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. These may include essential cookies for site functionality and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
Information Sharing & Third-Party Processors
We do not sell your personal information to third parties. We share your information with the following service providers who assist us in operating our website and conducting business:
- Resend — email delivery for form submissions and notifications
- BoldTrail (kvCORE) — customer relationship management (CRM) for lead tracking and follow-up
These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. We may also disclose information when required by law or to protect our rights.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent where applicable
Data Retention
Personal information submitted through our forms is retained in our CRM system for up to 24 months from the date of last interaction. Email subscription data is retained until you unsubscribe. You may request earlier deletion at any time by contacting us.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you submit a form, you provide explicit consent by checking the consent checkbox
- Legitimate interest: To respond to your inquiries and provide the real estate services you requested
- Legal obligation: Where required by applicable law
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at info@tucsonexperts.com.
Applicable Law
This privacy policy is primarily governed by the laws of the State of Arizona. As a real estate brokerage operating in Arizona, we comply with all applicable state and federal privacy regulations, including the Arizona Consumer Fraud Act. Where applicable, we also comply with the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR) for users in those jurisdictions.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at info@tucsonexperts.com or call (520) 241-4692.